The Duke Benefits Enrollment Center (BEC) works with Medicare Beneficiaries, and those eligible for Medicare, to help them apply for public benefits and connect to local resources. The BEC can answer questions about eligibility and enrollment, assist with filling out applications, and provide follow-up throughout the length of the determination process. The BEC maintains strong relationships with community partners and organizations, to ensure a no-wrong-door approach to navigation services, connecting clients to additional resources and appropriate organizations to address their health-related social needs.

We can help complete applications for

• Medicaid
• Medicare Savings Programs
• Low Income Subsidy (Extra Help)
• SNAP
• Home Weatherization
• Paratransit
• Duke Financial Assistance
• Family Caregiver Support Programs

In Fiscal Year 2025, the BEC helped 448 unique clients apply for over 600 benefits. These represented savings to the beneficiary estimated at $2.85 Million, based on Federal value of benefit calculations. These services are provided to any Medicare beneficiary in North Carolina at no cost, regardless of if they are a Duke patient. This work is made possible through grant funding from the National Council on Aging. Click here to learn more about their work.

Volunteer Opportunities

Every year, the BEC hosts volunteers from the Duke Student Body. Volunteers have the opportunity to help their community access essential benefits and services, and receive training in the policy and procedure of state and federal programs. To learn more, call 919-681-7356, or email BEC coordinator David Regan at david.regan@duke.edu.