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Duke Health Deploys Copilot for Microsoft 365


Sarah Avery
Sarah Avery
919-724-5343 Email

DURHAM, N.C. -- Duke Health is initiating the first phase of its Copilot deployment, focusing on empowering IT leaders and staff with training and experimental use cases to harness the transformative potential of generative AI.

This phase has already shown promising results in enhancing efficiency, notably through the integration of AI with Microsoft 365 applications. Key improvements include streamlined email management, efficient creation and editing of documents and presentations, and the innovative summarization of virtual meetings, significantly saving time and optimizing productivity.

Adoption of this AI-powered technology supports the aims of Duke’s partnership with Microsoft, which was announced in July 2023 and enables Duke to participate in early access testing of emerging technology.  

Copilot for Microsoft 365 can disrupt every industry by providing employees with a tool to help enhance creativity, productivity and skills with real-time intelligent assistance. It has the potential to significantly improve employee productivity by automating tedious tasks and providing powerful tools for data analysis and decision-making.

With features such as meeting summaries in Microsoft Teams and Copilot enhancements across Outlook, PowerPoint and other Microsoft 365 apps, employees can get back important time to deliver on strategic priorities.

“AI is a powerful differentiator, and our unique partnership with Microsoft accelerates our mutual focus on redefining conventional approaches for how we work and deliver care,” said Jeffrey Ferranti, M.D., senior vice president and chief digital officer at Duke Health. “Solutions like Copilot for Microsoft 365 bring us one step closer to realizing our vision for the future through the responsible, secure and ethical use of AI.”  

“Copilot for Microsoft 365 has the ability to transform work across virtually every industry so people can focus on the most important work and help move their organizations forward,” said Colette Stallbaumer, general manager, Microsoft 365. “We’re pleased to be helping customers like Duke University and Duke Health achieve their goals.”

Duke Health and Duke University have received a limited quantity of Copilot for Microsoft 365 licenses as part of the 12-month preview and, with support of Microsoft experts, will engage employees across all areas to inspire a culture of innovation. Additionally, Duke Health and Duke University will share experiences by promoting use cases that demonstrate how Copilot supports the reform of traditional workflows.  

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